Returns & Exchanges

At THE MINTED PROJECT, we want you to love every piece you purchase; however, if you are not completely satisfied, we offer a 30-day return window for all unworn and tagged items. Our streamlined process ensures that your exchange or refund is handled with the same care and premium quality as our fashion collections.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.